communications / public relations / Employee engagement / Journalism
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Experienced professional with 8+ years of experience in employee engagement internal communications, and project management. Proven ability to create impactful training programs, streamline communication processes, and support organizational growth through clear messaging.
Strong editorial background with hands-on experience in journalism, public relations and digital publishing. Holds a B.A. in Public Relations from California State University, Long Beach.
professional experience
· Managed ShelterBox’s TikTok and BlueSky channels. Produced, filmed, and edited content for short-form videos and posts. Analyzed performance metrics and trends to optimize engagement and reach.
· Developed content calendars and scheduled posts to maintain consistent messaging while collaborating with cross-functional teams to align organizational campaigns, events, and key initiatives.
· Produced blog content for the ShelterBox website, including a featured interview with the president, highlighting organizational impact and initiatives.
· Organized and maintained the digital asset library, implementing clear naming conventions and folder structures for efficient access.
Shelterbox usa – remote
Digital Marketing Intern
Sept. 2025 – Dec. 2025
PRSSA – CSULB Chapter, Long Beach, CA
President | Communications Ambassador
Feb. 2025 – Dec. 2025
· Directed chapter operations, managing membership, budgets, events, and compliance, and launching programs that fostered professional development and chapter growth for 100+ members.
· Increased chapter membership by 167% in one semester (from 15 to 40 new enrolled members) through targeted outreach and student-informed programming shaped by surveys and feedback.
· Increased average event attendance by 300–400%, increasing from 5–7 attendees to an average of 25 per event (peaking at 50), through multi-channel communication and streamlined event promotion efforts.
· Produced and managed editorial content for the chapter’s weekly newsletter and website, including blog editing, pitch approval, and SEO optimization to drive engagement and visibility.
· Conducted daily media monitoring and clipping to track client coverage across digital, traditional, and social media outlets.
· Built and maintained targeted media lists using Muck Rack by researching relevant outlets and journalists, supporting pitching efforts that resulted in two media placements.
· Assisted in editing, formatting, and proofreading press releases and publicity materials for client campaigns.
· Developed a festival promotion pitching deck for SEMA Fest, integrating social media strategy and broadcast media outreach.
falcon publicity – remote
Publicity Intern
June 2025 – Aug. 2025
IGs solutions inc. (stiiizy) – Los angeles, CA
Learning & Development Manager | L&D Specialist
July 2022 – Sept. 2024
· Developed, maintained, and executed onboarding training programs for 800+ employees, increasing training completion from 60% to 100% by implementing an accountability system, resulting in improved performance, engagement, and operational consistency.
· Converted in-person onboarding training to a scalable LMS and virtual program, leading retail coordination with store managers and collaborating with executives, increasing session frequency by 500%, achieving 100% training completion and faster new hire readiness across 30+ locations.
· Led project management for eight new store openings across CA and MI, guiding a five-person launch team through store set-up, onboarding, employee training, and performance management phases.
· Built and launched the company’s first employee intranet (SharePoint), streamlining internal communications and improving access to training resources and company updates for 1,000+ retail employees.
Talon marks newspaper – Cerritos college
Opinion Editor | Life Editor | Staff Writer
Aug. 2020 – May 2021
· Produced and edited content for the Opinion and Life sections, collaborating with writers to ensure timely, relevant, and engaging stories.
· Authored feature stories spotlighting underrepresented groups, including the LGBTQ+ community in South Korea, Latinas abroad, and the impact of anti-Asian hate crimes.
· Reported on and photographed local events, conducting interviews and sourcing credible information to provide accurate, well-rounded coverage.
· Designed newspaper spreads in InDesign, ensuring layout accuracy and visual consistency for publication.
The mars agency (samsung electronics) – South Korea
Global Retail Operations Specialist | Store Launch Trainer
July 2017 – Dec. 2019
· Supported global manager training across Asia, Europe, and the Americas, facilitating in-person workshops on policies, operations, employee engagement, and leadership development to align regional teams with organizational standards.
· Supported the launch of 10 new store locations worldwide, delivering classroom and in-store training to groups of 15 to 80 employees to ensure operational readiness and excellent customer experience.
· Supported global marketing launch events across flagship stores, pop-ups, and partner locations by training staff and collecting feedback to inform future activations.
education
Cal State University, Long Beach
Bachelor of Arts in Public Relations
Graduated: December 2025
Cerritos College
Associate of Arts in Journalism
Graduated: May 2021
awards
President’s honor list
California State University, Long Beach
2024 & 2025
3rd place, informational graphic (infographic)
JACC (Journalism Association of Community Colleges) Awards
2021
technical skills
Microsoft Suite, SharePoint, Google Suite, Adobe Photoshop and InDesign, Canva, CapCut Video Editor, Squarespace, WordPress, Muck Rack, Articulate 360 (Rise)
languages
Fluent in English and Spanish (written and spoken).